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Published: Monday, 13 May 2013 13:24

CertificaTIONs

The rapid business and organic growth, the expansion to other markets and business areas required an early reorganization in several sectors as well as the reengineering of certain internal operating procedures at different levels. Simultaneously, the development of specialized technical services demanded a continuous and permanent update effort in the training of the technicians involved. Similarly, the performance of innovative low cost quality solutions quickly became a market requirement. 

To meet this challenges, BHB certified its quality management system following the standard norm NP EN ISO 9001:2000, being a pioneer in adapting this certification in its business area.

The increasing concern with the environmental aspects related to the company’s activities, as well as the safety of the employees involved in the assembly and technical assistance, led to the implementation of an integrated management system.

Therefore, currently, BHB is certified by the following standard norms:

• NP EN ISO 9001:2000;
• NP EN ISO 14001:2004; and
• OHSAS 18001.
  

NP EN ISO 9001:2000	NP EN ISO 14001:2004	OHSAS 18001

Also, due to the spectrum of activities performed, BHB obtained the following certifications:

			Certificate of Registration as Manufacturer of Electric and Electronic Equipment (Registration ANREE – SIRPEE Nr. PT000541);
			Certificate of Registration as Manufacturer of Batteries and Accumulators (Registration ANREE – SIRPEE Nr. PTP00142);
			Building Permit (Permit INCI Nr. 59332);
			Sociedade Ponto Verde (Certificate Nr. 0008940);
			SIRER/SIRAPA/SILiAmb (Registration ID APA0061742).

For any issue or clarification related to the quality, environmental and safety integrated management system please do not hesitate in contacting us via the information form.

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Published: Monday, 13 May 2013 13:23

QHSE MANAGEMENT SYSTEM

BHB’s - Sistemas de Controlo e Medida, performance is guided towards the purpose of “Seeking total satisfaction of our Clients by continuously improving our activity, minimizing the impacts of the activities developed in the Environment and the risks to the Employees”.

Since our foundation, we continuously try to improve business processes and activities we develop in a Client and market-oriented perspective. This orientation has led us to consecration and recognition as leader in several industrial and service sectors.

Due to our market action, challenges early arose, in terms of quality, becoming imperative the implementation of a quality management system Therefore, we were pioneers in our business area and marketing field in obtaining a certification from an external entity according to the international standard norm NP EN ISO 9001:2000.

The growing concern over environmental issues related with the activitied we develop as well as the safety of our technicians involved in the assembling and industrial maintenance activities lead us to an implementation of na integrated management system covering all aspects related to quality, environmental and safety management according to the referentials:

		NP EN ISO 9001:2008;
		NP EN ISO 14001:2004;
		OHSAS 18001:2007 – NP 4397:2008.

The respect for the main guiding principles is reflected in the imperative of continuously ensuring the creation of values reflected on our Clients, employees, shareholder structure and all the third parties interested with whom the company maintains a close relationship and in exercising tis business. The guarantee of these principles consists of the following lines of action:

			Applying adequate technology, able to respond to market demands;
			Creating conditions in the organization that allows it to compete with its direct competitors;
			Compliance with legal requirements, rules and regulations applicable to its activity and products or, the requirements of the Client;
			Employees awareness of the occupational hazards, as well as  compliance with the obligations in the environmental area;
			Reduction of the environmental impacts of the company’s  by controlling and reducing the waste generated;
			Reduction of the employees exposition risks during the activities developed;
			Continuous improvement of the Integrated Management System effectiveness;
			Constant promotion of training and competence of all employees;
			Periodic review of its Management System particularly its objectives and goals in the Environmental and Safety Areas.

For any subject or clarification related to the quality, environmental and safety integrated management system please do not hesitate in contacting us via the information form..

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Published: Monday, 13 May 2013 13:22

Social RESPONSABILITY

Since our foundation we have been establishing structural conditions for a perfect harmony between our economic development, social responsibility and environmental protection.

Our ideal as a company is based on a culture that has a privilege, ethic, truth and justice values, and a deep respect for all with whom we interact. In this sense, we have built a strong, competitive and sustainable culture, molded on a stable and coherent framework of Values and Principles which contemplates behavioral, economic, social and environmental dimensions.

We try to adopt a participative attitude, fully fulfilling our responsibility to Clients, Employees, Suppliers and the Environment.

We have given life to several projects that have materialized the company’s path, reflecting an effective social concern, both in community involvement and regard to the environment.

So, we support infrastucture projects in the educational, professional training, cultural and social support areas. See our Projects in Action and how you can help us and support the Society…

The promotion and encouragement of professional internships aimed at training and integration in the workplace. Working experiences contributes to continuous learning, personal growth and an attractive profile for the labor market for trainees, increasing their sense of responsibility and the dynamism in employees. In international training programs and internships, BHB is proud to collaborate with EuroYouth, sharing is know-how and knowledge with the participants integrated in the company’s operations, providing them with the opportunities to travel, develop skills and acquire with a company of reference in the sector.

The recycling of ink and toner cartridges and mobile phones saves natural resources, essential in its manufacturing (5 liters of oil for each ink or toner cartridge), avoiding at the same time landfill of this equipment which is harmful to the environment. In partnership with AMI, BHB delivers its computer consumables (ink and toner cartridges) and mobile phones (damaged or unused) in collection containers placed in our facilities, so that these containers may be delivered later on to a company authorized to handle this waste. We invite our Clients, Partners and other stakeholders to also support this cause. To do so, it is only necessary to contact AMI through the phone number 218362100 or via email reciclagem@ami.org.pt.

BHB annually invites all its employees to give one day of its working days to Private Institutions of Social Solidarity, so that in their working hours they can help the Cause that motivates them more. For this day of volunteering the employee is gratified with two days of extra holidays. With this movement we intend to install volunteer support in BHB as well as help in a non-institutional way the Private Institutions of Social Solidarity.

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Published: Monday, 13 May 2013 13:21

MissIoN, VisIoN AND CORE ValUes

MISSION AND VISION “Provide customized solutions according our Clients' needs.” BHB – Sistemas de Controlo e Medida defined as its mission the provision of customized solutions in the Gas Analysis, Field and Process Instrumentation and Industrial Maintenance Areas. It is our vision that the full adaptation to the requirements and needs of our Clients, by designing a unique and winning solution, will continue to lead the company towards success.

CORE VALUES AND OBJECTIVES “People and the Added Value to the Client” BHB – Sistemas de Controlo e Medida conducts its business in order to satisfy all the requirements, needs and expectations of its Clients, in compliance with the rules, regulations and applicable aw, as well as all the safety, quality and environmental technical specifications. The values that guide all of our employees are based on two vectors of equal value to the company:   People As the company’s main asset, we provide our People:       Motivation;       Involvement;       Training;       Working Conditions;       Career Perspectives;       Personal and Professional Development Tools.   Added Value to the Client Total satisfaction of the Client based on:        Competitiveness;       Continuous Improvement;       Communication Skills;       Technology;       Adequacy to the Requirements and the Market standards;       Compliance and Accuracy;       Timely delivery;       After-sales guarantee;       Negotiation Integrity.